CHAPTER 1. THE INFORMATION SYSTEMS REVOLUTION

Don't hesitate to comment below if you have any questions or additional phrases CHAPTER 1. THE INFORMATION SYSTEMS REVOLUTION TRANSFORMING BUSINESS AND MANAGEMENT ,LEARNING OBJECTIVES DEFINE INFORMATION SYSTEMS COMPUTER LITERACY versus INFORMATION SYSTEMS LITERACY EXPLAIN IMPACT OF INFORMATION SYSTEMS ON ORGANIZATION & MANAGEMENT * ,LEARNING OBJECTIVES COMPARE ELECTRONIC COMMERCE & ELECTRONIC BUSINESS, RELATIONSHIP TO INTERNET & DIGITAL TECHNOLOGY IDENTIFY MAJOR MANAGEMENT CHALLENGES TO BUILDING, USING INFORMATION SYSTEMS * ,MANAGEMENT CHALLENGES WHY INFORMATION SYSTEMS? CONTEMPORARY APPROACHES TO INFORMATION SYSTEMS NEW ROLE OF INFO SYSTEMS IN ORGANIZATIONS LEARNING TO USE INFO SYSTEMS: NEW OPPORTUNITIES WITH TECHNOLOGY * ,BUSINESS ENVIRONMENT GLOBALIZATION INDUSTRIAL ECONOMIES TRANSFORMATION OF THE ENTERPRISE * ,GLOBALIZATION MANAGEMENT & CONTROL COMPETITION IN WORLD MARKETS GLOBAL WORK GROUPS GLOBAL DELIVERY SYSTEMS * ,TRANSFORMATION KNOWLEDGE-BASED ECONOMIES PRODUCTIVITY NEW PRODUCTS & SERVICES KNOWLEDGE AS AN ASSET TIME-BASED COMPETITION SHORTER PRODUCT LIFE TURBULENT ENVIRONMENT LIMITED EMPLOYEE KNOWLEDGE BASE * ,TRANSFORMATION OF ENTERPRISE FLATTENING DECENTRALIZATION FLEXIBILITY LOCATION INDEPENDENCE LOW TRANSACTION COSTS EMPOWERMENT COLLABORATIVE WORK * ,KNOWLEDGE- AND INFORMATION-INTENSE PRODUCTS PRODUCTS THAT REQUIRE A GREAT DEAL OF LEARNING & KNOWLEDGE TO PRODUCE * ,LABOR FORCE COMPOSITION 1900-1996 Source: Laudon & Laudon 2000 ,FEEDBACK SYSTEM INPUT PROCESS OUTPUT ,ENVIRONMENT Customers Suppliers ORGANIZATION INFORMATION SYSTEM INPUT PROCESS OUTPUT FEEDBACK Regulatory Stockholders Competitors Agencies FUNCTIONS OF AN INFORMATION SYSTEM ,COMPUTER-BASED INFORMATION SYSTEMS (CBIS) FORMAL SYSTEMS FIXED DEFINITIONS OF DATA, PROCEDURES COLLECTING, STORING, PROCESSING, DISSEMINATING, USING DATA * ,INFORMATION SYSTEMS INFORMATION SYSTEMS ORGANIZATIONS TECHNOLOGY MANAGEMENT ,MAJOR ORGANIZATIONAL FUNCTIONS SALES & MARKETING MANUFACTURING FINANCE ACCOUNTING HUMAN RESOURCES * ,COMPUTER TECHNOLOGY HARDWARE SOFTWARE STORAGE COMMUNICATIONS NETWORK * ,MIS SOCIOLOGY POLITICAL SCIENCE PSYCHOLOGY APPROACHES TO INFO SYSTEMS TECHNICAL APPROACHES COMPUTER SCIENCE OPERATIONS RESEARCH MANAGEMENT SCIENCE BEHAVIORAL APPROACHES ,SOCIOTECHNICAL PERSPECTIVE OPTIMIZE SYSTEM PERFORMANCE: TECHNOLOGY & ORGANIZATION MUTUALLY ADJUST TO ONE ANOTHER UNTIL FIT IS SATISFACTORY * SOURCE: Liker, et al, 1987 ,INTERDEPENDENCE HARDWARE BUSINESS Strategy Rules Procedures SOFTWARE DATABASE TELE-COMMUNICATIONS ORGANIZATION INFORMATION SYSTEM SYSTEM INTERDEPENDENCE ,SCOPE OF INFO SYSTEMS 1950s: TECHNICAL CHANGES 60s-70s: MANAGERIAL CONTROL 80s-90s: INSTITUTIONAL CORE ACTIVITIES GROWING IMPORTANCE * ,WHAT YOU CAN DO ON THE INTERNET COMMUNICATE & COLLABORATE ACCESS INFORMATION DISCUSS OBTAIN INFORMATION ENTERTAIN TRANSACT BUSINESS * ,NEW OPTIONS FOR ORGANIZATIONAL DESIGN FLATTENING ORGANIZATIONS SEPARATING WORK FROM LOCATION REORGANIZING WORK-FLOWS INCREASING FLEXIBILITY REDEFINING ORGANIZATIONAL BOUNDARIES * ,THE CHANGING MANAGEMENT PROCESS ELECTRONIC COMMERCE ELECTRONIC BUSINESS ELECTRONIC MARKET * ,ELECTRONIC COMMERCE INTERNET LINKS BUYERS, SELLERS LOWERS TRANSACTION COSTS GOODS & SERVICES ADVERTISED, BOUGHT, EXCHANGED WORLDWIDE BUSINESS-TO-BUSINESS TRANSACTIONS INCREASING * ,ELECTRONIC BUSINESS INTRANET: BUSINESS BUILDS PRIVATE, SECURE NETWORK E-MAIL, WEB DOCUMENTS, GROUP SOFTWARE EXTENDS EFFECTIVE COMMUNICATION & CONTROL VIRTUAL ORGANIZATION * ,MANUFACTURING COMPANY DESIGN COMPANY LOGISTICS COMPANY SALES & MARKETING COMPANY CORECOMPANY FINANCE COMPANY VIRTUAL ORGANIZATION ,CHALLENGE OF INFO SYSTEMS STRATEGIC: COMPETITIVE & EFFECTIVE GLOBALIZATION: MULTINATIONAL INFO INFO ARCHITECTURE: SUPPORT GOALS INVESTMENT: VALUE