Transitioning to the "as-a-service" economy in outsourcing (interview)

John Ashworth is Vice President of Transformation & Systems at Pearson PLC. At the NOA Symposium 2015, we interviewed John on the subject of "transitioning to the as-a-service economy." He answered the following questions: Why are “as-a-service” contracts superior to legacy contracts? Do legacy contracts still have a place in the modern world of outsourcing? What technology and talent does a buyer need in order to make “as-a-service” work for them? How does transitioning to “as-a-service” affect buyer-supplier outsourcing relationships? NOA website: http://www.noa.co.uk/ NOA Twitter: https://twitter.com/TheNOA NOA LinkedIn: https://www.linkedin.com/groups/2370817